Privacy Policy

Last Updated: [29/11/2024] – update after approval

Welcome to AlmaKnack Mentor works aka “AlmaKnack”. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, [www.almaknack.org], and utilize our services.

Your Consent

By registering on the site for participation in a course, you are consenting to the information collection and use practices described in this statement. “Personal Information” refers to information relating to an identifiable, living natural person and, where applicable, an identifiable, existing juristic person as defined in the Protection of Personal Information Act No. 4 of 2013.

Collecting Personal Information

The Almaknack will collect personal information if the user/student user chooses to register for a course on the site. The personal information the Almaknack collects includes, but is not limited to, User/ Student name, title, college or organization name, e-mail, phone number, work or home address, information about your job function, information about your education, and any other information relevant to student surveys.

Information we collect

We collect information from you when you visit our site, register on our platform, enroll in our courses, or use our engineering services. The types of information we collect include:

– Personal Information: name, email address, phone number, and other contact details.

– Educational Information: university/college name, course enrollment details, grades, certifications, and other related information.

– Payment Information: UPI, credit/debit card details, billing address, and transaction history.

– Technical Information: IP address, browser type, device information, and usage data.

How We Use Your Information

We may use the information we collect for various purposes, including:

●     To provide, operate, and maintain our services.

●     To process your transactions and manage your account.

●     To improve our courses and services based on your feedback.

●     To communicate with you about updates, promotions, and new services.

●     To comply with legal obligations and protect our rights.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

–   Service Providers: We may share your information with third-party service providers who assist us in operating our website and LMS services.

–   Legal Requirements: We may disclose your information if required by law or to protect our rights.

–   Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

The Almaknack uses personal information for the following purposes:

●     To register a user/student for a course on the LMS and allow access to the LMS.

●     To confirm by e-mail any contact requests submitted through the site. We may use the personal information we collect through the services or other sources for a range of reasons.

●     To bill and collect money owed to us by you.
This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and those third parties collect billing information to process your orders and credit card payments. To learn more about the steps we take to safeguard that data.

●     send you system alert messages.
For example, we may inform you about temporary or permanent changes to our services, such as planned outages, or send you account security or compliance notifications, such as new features, version updates, releases, abuse warnings, and changes to this privacy policy.

●     To communicate with you about your account and provide customer support.

●     To provide suggestions to you.

This includes adding features using data to suggest other courses Members may be interested in…
Combined information. We may combine personal information with other information we collect or obtain about you (such as information we source from our third-party partners) to serve you specifically, such as to deliver a product or service according to your preferences or restrictions, or for advertising or targeting purposes in accordance with this privacy policy. When we combine personal information with other information in this way, we treat it as and apply all of the safeguards in this privacy policy applicable to personal information and for other purposes. To carry out other legitimate business purposes, as well as other lawful purposes about which we will notify you. If the user/student does not provide the required personal information to the Almaknack, the user/student will not be able to register for a course.

The Almaknack may use user/student personal information and/or program participation information for purposes of compiling, analyzing, or reporting any historical, statistical, or research data, and that such data will not be published in a form that specifically identifies the user/student/employee and their personal information.

About Students

We will not knowingly collect personally identifiable information via this site from visitors in this age group. We therefore ask you, if you are in this age group, to get your parents or guardian to submit personal information on your behalf should you need to use our services, thereby providing us with your personal information.

Control of Personal Information

Except as otherwise described in this Statement, the Almaknack will not disclose any of the student’s/user’s personal information and/or program participation information to any third party without written consent or otherwise when required to do so by law.

Keeping our records accurate

Subject to compliance with any applicable laws, a student/user is entitled to access their personal information in Almaknack’s possession and to request that Almaknack correct any such information, if need be.

Links to Other Web Sites

This site may contain links to other websites. Please be aware that this statement applies solely to the information collected on the Almaknack Website (www.almaknack.org) and its derivatives. The Almaknack is not responsible for the privacy practices or the content of other websites.

Unsolicited Communication

The Almaknack may use personal or other information provided by the user/student to send you information on new services or products that may be of interest. From time to time, the Almaknack will mail, email, or SMS information to you about us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information, you may contact us, and we will remove you from our mailing list.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For further information about the types of cookies and tracking technologies we use, why, and how you can control them, please see our Cookie Statement here.

Other Data Protection Rights

You have the following data protection rights:

To access, correct, update, or request deletion of your personal information. I Almaknack takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You may contact us directly at any time about accessing, correcting, updating, or deleting your personal information, or altering your data or marketing preferences by emailing us at “Support@almaknack.org”. We will consider your request in accordance with applicable laws.

In addition, if you are a resident of the EEA, you can object to processing your personal information, ask us to restrict processing of your personal information, or request the portability of your personal information. Again, you can exercise these rights by emailing us at “Support@almaknack.org”.

Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.

Your Rights

You have the right to:

●     Access the personal information we hold about you.

●     Request the correction of inaccurate information.

●     Request the deletion of your personal information.

●     Object to the processing of your data for certain purposes.

●      Withdraw your consent at any time, where we rely on your consent to process your information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any personal information.

Confidentiality

The Almaknack warrants that it shall hold in strict confidence and not use student personal information for any purpose other than with the express written consent of the student and to the extent necessary to provide a service.

In compliance with Section 19 of the Protection of Personal Information Act, the Almaknack further warrants that it shall ensure that all its systems and operations that it uses to provide the service shall at all times be of the minimum standard required by law and further be of a standard no less than the standards that are in compliance with international best practices for the protection, control, and use of personal information.

Changes to This Privacy Policy

The Almaknack may occasionally update this statement. When we do, we will also revise the “last updated” date at the bottom of the statement. Almaknack encourages users/students to periodically review this statement to stay informed about how we are protecting the personal information we collect. User/student’s continued use of the service constitutes your agreement to this statement and any updates.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, please contact us at:

AlmaKnack Mentor Works (AlmaKnack)

Email: Support@almaknack.org

Phone: [Your Phone Number]